Ruger Red Dot Sights

Coverage, as published

Ruger publishes no warranty coverage to quote. Its customer-service answer states that "Ruger has elected not to provide any written warranty, either 'limited' or 'full'", and points buyers to the implied warranties their own state law provides. What Ruger does commit to in writing is service: "Ruger wishes to assure its customers of its continued interest in providing service to owners of Ruger firearms", and its parts-and-service page explains that "Firearms that are returned to Ruger for service are evaluated to determine if the service is to be provided at a fee or no-charge basis." Separately, the ShopRuger online store, where the ReadyDot is sold, offers a 30-day satisfaction return: "If you receive accessories, logoware or other online store items that are damaged, the wrong size, or not what you expected, we will exchange them for another item, issue a refund or credit the card originally charged within 30 days of the order shipment date, provided the items are in new condition." That is a return window, not a warranty.

Exclusions, as published

With no published warranty there is no published exclusions list. Two limits are worth knowing. The store's terms disclaim warranties on what it sells while preserving anything a manufacturer offers: "Sturm, Ruger disclaims any and all warranties, express or implied, for any merchandise offered on this site. This disclaimer does not apply to any product warranty offered by the manufacturer of any item sold on this site." And the 30-day store return requires the item to be in new condition, so a sight that has been mounted and fired is outside it. Nothing published addresses transferability to a second owner, proof of purchase, or product registration as a condition of service, so none of those is recorded as a requirement.

Manufacturer support

Ruger is an active US manufacturer with its own store and service operation. The ReadyDot is sold through ShopRuger, 700 S Ayersville Road, Mayodan, NC 27027, onlinestore@ruger.com, telephone 336-949-5200, Monday through Friday 8:00am to 5:00pm ET. Firearm parts and service run through a separate customer-service route with a published fee schedule, and service is quoted case by case: "Ruger will provide you with a detailed quotation of service fees based upon your request for service and the extent of service that Ruger agrees to provide." No service turnaround is published, so none is recorded. On the date of this check the ReadyDot listing showed $99.95 and Out of Stock.